FAQ's

How will my print be sent to me?

At Peacock we have been dealing with delicate artworks on a daily basis, for over 35 years. Our staff is trained in securely and professionally packaging a print, ready for shipment all over the world. Firstly, the print is protected by specialist tissue paper. Depending on the size of the print, it will then either be carefully rolled up in a tube or packaged flat using tough cardboard and bubble wrap.

Your print will be delivered fully insured.

We aim to deliver within 5-7 working days for UK orders, within 7-14 days for European destinations and within 12-24 days for the rest of the world.

If I don’t like the print, can I send it back?

Please inspect your order upon delivery. If for any reason you are not satisfied with your purchase, please call us first on +44 1224 639539 to return the item within 21 days for an exchange or refund in the form of original payment.

Please note:

- The item returned must be packaged in its original way and in saleable condition.

- If your print arrives damaged, please contact us immediately.

- Shipping and handling charges are not refundable.

- Return the package insured to:

Peacock Visual Arts Ltd
21 Castle Street
Aberdeen
AB11 5BQ
United Kingdom

For more information, please call our Customer Service representative on +44 (0)1224-639539 or email info@peacockvisualarts.co.uk.

I am interested in purchasing more than one print. Will I get a discount?

If you or your company would like to purchase more than one print, we may be able to offer you a discount. Before ordering them online, please contact us for more details on +44 (0)1224-639539 or email HYPERLINK "mailto:david@peacockvisualarts.co.uk" david@peacockvisualarts.co.uk.

What is an original print?

An original print is a work of art created by hand and printed by hand, either by the artist or by a master printmaker, from a plate, block, stone, or stencil that has been hand created by the artist for the sole purpose of producing the desired image. The plates or stencils it is printed from bear no resemblance to the finished work of art, which means it is not a copy or a reproduction of anything. Each print produced is technically a unique work although produced as a signed and numbered multiple. The original print is usually produced as a limited number. The term for this group of prints is the edition. Although there are many of the same image in an edition, each print is an individual part of the whole, the whole being the edition. Original prints are traditionally signed in pencil by the artist. They are numbered to indicate how many prints there are in the edition and to identify the individual print. This number appears written as a fraction, for example: 34 / 75. This is called the edition number. The number to the right of the slash (in this example, 75) indicates the size of the edition: 75 prints have been produced. The number to the left is the actual number of the print.

What is the difference between an original print and a limited edition print?

Many print collectors are confused by the terms "original print" and "limited edition print". The two are not synonymous. The term "original print" is a specific term; "limited edition" is a general term. An original print is almost always a limited edition print simply because the edition is limited to the actual number of prints that can be safely "pulled" or printed from the plates before the plates begin to wear out and break down from the physical wear and tear of the printing process. But a limited edition print may or may not be an original work of art. It might be just a photomechanical reproduction of a painting, photograph, drawing, etc., in other words no more than a poster. The edition may be limited to an arbitrary number of 500, 1000, often more, and is sometimes even signed in pencil by the artist. It is not, however, actually printed by the artist.